After what Louise has done for me, I’m convinced she’s a sorceress. I’m a DIY blogger – I tend to agonize my way through technical challenges as they arise, and in the past I’ve been able to manage on my own. Recently, when a blogpost I’d written went viral and my site crashed, I knew it was time to switch hosts. I completed the migration myself only to discover I’d lost some important data in the process. After going in circles with tech support and several “techie” friends trying to recover the data, I called Louise. In a few hours, she had the problem resolved with zero involvement from me. What a tremendous relief to know I have her in my corner.